How to increase customer satisfaction and keep them coming back

  We’ve all heard of Amazon.com, one of the first, largest and most successful e-commerce sites to date, so successful in fact that many other e-commerce sites have followed its example and patterned themselves after the online giant. Having originated in founder and CEO, Jeff Bezos’ garage in 1994, Amazon first started out as a…

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Team Productivity – Simple Steps to Tick More Off Your List

We’ve all heard the phrase “Time is Money.” Time wasted typically equates to lost opportunities and limitations on income earning, especially in service based industries. This has been a popular topic in business literature over the years, whereby the correlation between a company’s effective time management (i.e. productivity) and its success, is glaringly clear. The obviousness of these concepts…

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The Essential Steps for New Product and Service Development

    In today’s fast paced business world, our customers and our industry can change rapidly, new opportunities emerge daily and our once cutting-edge products or services can become redundant in a blink of an eye.  For businesses to stay relevant and successful, an emphasis on continual innovation and challenging the company’s status quo should…

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Is There a Market for Your Business Idea?

Have you ever heard the Field of Dreams line “If you build it, they will come?” It’s a nice notion in a fictional movie, but a dangerous motto when starting a business. In reality, if you build something, the chances are that someone else may have already built it or ‘they’ (being your market) may not in fact…

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Custom or template – which business plan is right for you?

Having a clear plan in place to provide direction for your business is imperative to achieving success in any industry. You wouldn’t drive somewhere new without first consulting a map (or at the very least asking for directions) and likewise, without a business plan you can risk veering off track, which can spell disaster for…

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