5 Business Lessons from China

At the back end of 2013 I was lucky enough to travel to Macau and parts of mainland China to attend the ‘Young Managers Forum’ hosted by the Asian Association of Management Organisations. The week-long program saw us visit a number of Chinese and foreign owned multinationals operating in Southern China, with the implications for…

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Book Review: To Sell is Human by Daniel Pink

Dan Pink’s latest best seller, To Sell is Human: The Surprising Truth About Persuading, Convincing and Influencing Others, follows the usual Dan Pink mould, mixing academic research, anecdotes from personal experiences and well-known business cases in an attempt to encourage the reader to rethink their views on “sales.” This approach makes Pink’s arguments seem so…

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What is a Quality Management System?

So your boss has told you that you need a Quality Management System. You also heard the word ISO 9001:2008 and you don’t know where to start. If this sounds like you, then this article should hopefully give you a better understanding of what it all means. The first thing you need to understand is…

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Small Changes Can Have a Big Impact

When businesses are faced with a challenge, whether that’s an attempt to kickstart growth, reverse a downward trend or increase market share, the default response is often to change as many things as possible, and often go looking for a big change to be the catalyst. However, the reality of business is that radical, turn-the-business-upside-down…

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In Business, Be Prepared to Challenge Everything

One of the common mistakes we see business owners or managers making on a regular basis is undertaking decisions based on only one piece of advice, one case study or more generally, just one source of information. Regardless of whether your source is a professional business consultant, International case study, management book or scientific study,…

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