We have collaborated with Australian
and international businesses of all shapes and sizes.

QUT
Signet
Pizza Capers
Queensland Government
Powerlink Queensland
Real Estate Dynamics
Silvershop
Montrose
Hastings Deering
DMA Partners
City Fertility
Aether Brewing
Tree of Knowledge Training
eBoss
Civil Society Water, Sanitation and Hygiene (CS WASH) Fund
Energex
Lockyer Valley Regional Council
goa

Client Stories

We work with clients that want to lead and define the future of their business and industry. Discover some of our client success stories below.

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Aether Brewing

Aether Brewing

The founders of Aether Brewing wanted a strategically planned roadmap to guide them through the first 12 to 24 months of operation as they established and launched their new craft brewery in Milton, Brisbane. We worked with Aether Brewing to conduct the necessary analysis and planning activities to inform the creation of a Business Plan. The Business Plan provided the Aether Brewing founders with a clear path forward for the launch and operation of their business.

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SayStay

SayStay

We worked with SayStay's leadership team to provide a clear vision and direction for transforming their business model, in line with their growth and expansion goals. We also assisted with a quantitative customer survey and mapping the relevant customer journeys, to provide deeper, data-backed customer insights and understanding. This was used to inform a strategic Marketing Action Plan, giving SayStay a clear roadmap for targeted digital marketing execution.

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City Fertility

City Fertility Centre

City Fertility Centre wanted to increase website conversion and provide a better user experience. We helped review their goals and target audience before developing a functional website scope. Our expertise in usability, positioning, and conversion, paired with their industry expertise helped define the website strategy. This strategy was then translated into actionable next steps for building the site and has seen great improvement since launch.

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Prowler Proof

Prowler Proof

Prowler Proof was partnering with Reload Media for digital marketing when they identified the opportunity to gain clarity about stakeholder needs and create a targeted and UX-centric website. we then partnered with Prowler Proof to develop surveys, run customer journey mapping workshops and conduct a user experience analysis - all to gain rich, brand-new insights. These outcomes helped inform hyper geographical targeting for Prowler Proof's marketing as well as next project steps.

eBoss

eBoss

eBoss had goals to launch into the Australian market, so we helped eBoss turn those goals into action, defining key marketing and website development needed for an effective launch. A dynamic marketing workshop helped eBoss gain understanding of how to offer value to the target market through appropriate messaging. With website development already underway, we provided website advisory to guide functionality, content, and design.

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Aether Brewing

“After months of hard work spent researching and developing our business plan, we found that we were struggling to finalise the end result. We decided to seek assistance to collate our efforts into a meaningful, logical document that clearly demonstrated our intentions and summarised everything we wanted our business to be. We engaged Reload Consulting to assist and were lucky enough to have Holly Middleton assigned to our project. Holly was able to take the work we had done, define our end goals and provide the direction and structure required to gather all the information into a comprehensive holistic plan. Holly’s professionalism and drive meant that our sessions were not only enjoyable, but enlightening with the process giving us clear vision and definition. The end result was an extremely comprehensive business plan that captures the essence of our vision and has allowed us to formalise the next steps towards realising our goals. We owe a debt of gratitude to Holly and to Reload Consulting for their dedication, passion, and professionalism. Æther Brewing is stronger and our direction is clearer for having taken the leap and engaging Reload.”

Jimmy Young and Dave Ward - Founders of Aether Brewing

SayStay

Working with the Reload Consulting team really helped us to gain a macro vision of our business and establish a clear direction for how to achieve our objectives. Reload worked with us across a number of business consulting workshops, to establish clear goals and identify the most appropriate strategy and tactics to achieve them. Once we had a clear vision for our business direction, the Reload team helped us to better understand our different customer segments through survey research, and develop a targeted marketing plan to reach and engage them. Throughout the entire process, they worked collaboratively with us and I felt that they truly understood our needs and what we wanted to achieve. They were very professional, always friendly, and great to work with at every stage, and a special thanks to Sahlia for all the patience, support and professionalism throughout the years. It has been a pleasant journey so far and we look forward to working with Reload Consulting in the future.

Ricardo Ramalho - Managing Director at SayStay

Bentleys

We approached Reload Consulting because we were in need of assistance to develop and execute a digital strategy tailored to our growing national brand. Reload Consulting were an excellent fit to our needs from the start, and at every stage along our strategy development. The work that Reload Consulting delivered helped us by giving us not only the tools but also the mentoring and the support that we needed to get the outcomes we were seeking. The result of this was a holistic, future-focused strategy that would keep growing and strengthening with our business. One thing that we particularly liked was that the team are committed and passionate. They blend their experience and skill to deliver bespoke solutions. Overall, we found the experience Energising! Reload are like part of our team. We would recommend Reload Consulting to any business that is looking for innovative and fresh thinking around their digital strategies.

Jo Adams - Business Development Manager at Bentleys

Hastings Deering

“We approached Reload Consulting, having identified an opportunity to better utilise LinkedIn within the company to increase brand visibility online and position us as an employer of choice in the industry. Social media is relatively new to Hastings Deering and we were looking for assistance to better leverage this platform as part of our marketing and recruitment strategies. Reload provided us with guidance and recommendations for the strategic use of LinkedIn in achieving our business objectives across sales, marketing and recruitment, in the form of a comprehensive LinkedIn Strategy document and action plan that we are currently implementing. Although in its early stages, the strategy has been well received by the business. We particularly liked the strategy session that Reload conducted at the beginning of the project and the content map that was developed as an outcome of this session. Overall, we found the experience to be very positive and worthwhile, highlighting how LinkedIn can be used strategically and effectively within the company. We would recommend Reload Consulting to any business that is looking for guidance around strategy and tactics to better leverage LinkedIn for their business and improve their brand’s presence across the social media space.”

Chris Symons, Senior Marketing Advisor – Hastings Deering

eBoss

"I approached Reload Consulting as I was starting up a software business and knew very little about marketing. The work that Reload delivered helped to give us a clear marketing and web design plan. The result of this was less sleepless nights for me as I can rely on their expertise and exceptional language skills. One thing that I particularly liked was how easy it was to work with Reload, with Sahlia as my point of contact. We both had a clear vision of the setup and marketing process and I am very happy with the result. Overall, I found the experience way above my expectations and would recommend Reload Consulting to any business that needs help increasing sales and defining their business to their target market."

David Balkin - Founder of eBoss

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