Online Surveys 

Online surveys or web surveys are becoming a standard inclusion in many small or large organisations as real time data and knowledge about clients, staff, advertising campaigns and market trends are imperative in a fast moving world.

Online surveys offer single surveys through to complex high volume study options and our tools have the capabilities to manage the entire process. We can even design and build your online survey solution to your specific requirements including longitudinal solutions for large scale long term data collection.

Reload Consulting has one of Australia's most experienced web usability and web survey consulting teams that will provide experience and guidance on all areas of your online survey strategy.

Reload Consulting offers the following online survey solutions for the following areas:

• Educational Research
• Benchmarking and Longitudinal Analysis 
• Testing of creative or marketing concepts 
• Market Research
• Customer Satisfaction Surveys
• Employee Satisfaction Surveys
• Recruitment Questionnaires
• Product Reviews and Evaluation

Customised Online Survey - Case Study

Creative Business Benchmarker is a joint project between the ARC Centre of Excellence for Creative Industries and Innovation, the Queensland University of Technology and the Queensland Department of Tourism, Regional Development and Industry.

Reload Consulting has provided consulting services to the project since 2007 and provided a consultancy to engage the needs and requirements of users on the pilot study and also develop a functional requirement specification with the Royal Australian Institute of Architects. 

Key areas of the consultancy included usability workshops, stakeholder needs analysis workshops, online survey software tool selection, user centered Open ID security and authentication requirements and reports. 

Representatives from Reload Consulting met with various stakeholders to identify the needs of their target users and coordinated the business vision and goal setting from a user centered design approach. Reload Consulting also met with web designers, IT developers and hosting providers to ensure a holistic approach to the user focused outcomes.

The outcome was a comprehensive report featuring key recommendations for the user needs, stakeholder requirements and software tool selection to run the pilot. This has enabled a rapid development and turnkey solution for the CBIS pilot and allowed the various stakeholders to meet key criteria and milestone objectives.

Contact us today to discuss your online survey requirements.