What is a Quality Management System?

So your boss has told you that you need a Quality Management System. You also heard the word ISO 9001:2008 and you don’t know where to start. If this sounds like you, then this article should hopefully give you a better understanding of what it all means. The first thing you need to understand is…

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Why Should My Business Have a Blog?

Building a successful business blog can be quite a challenge and can require a great deal of time and effort. A business blog is usually kept on the business’ website and there are a number of benefits of having this blog. A channel to promote your business; Educating your readers on specific topics; Helping your…

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Effective Communication: Why it Matters

Effective communication at all levels is fundamental to organisational success. Everybody in an organisation is accountable for their own communication which is why organisations need to make sure that their employees are properly trained in effective communication techniques. Below is a list of techniques that we’ve found useful and encourage our clients to adopt in…

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