Dan Pink’s latest best seller, To Sell is Human: The Surprising Truth About Persuading, Convincing and Influencing Others, follows the usual Dan Pink mould, mixing academic research, anecdotes from personal experiences and well-known business cases in an attempt to encourage the reader to rethink their views on “sales.” This approach makes Pink’s arguments seem so…Posted on .
So your boss has told you that you need a Quality Management System. You also heard the word ISO 9001:2008 and you don’t know where to start. If this sounds like you, then this article should hopefully give you a better understanding of what it all means. The first thing you need to understand is…Posted on .
When businesses are faced with a challenge, whether that’s an attempt to kickstart growth, reverse a downward trend or increase market share, the default response is often to change as many things as possible, and often go looking for a big change to be the catalyst. However, the reality of business is that radical, turn-the-business-upside-down…Posted on .
One of the common mistakes we see business owners or managers making on a regular basis is undertaking decisions based on only one piece of advice, one case study or more generally, just one source of information. Regardless of whether your source is a professional business consultant, International case study, management book or scientific study,…Posted on .
When many think of ‘managing up,’ mostly negative connotations spring to mind. Many perceive it as a blatant attempt by ‘brown nosers’ to make themselves look important or a better performer in front of their boss, often at the expense of others. This isn’t managing up. This is performance dishonesty. Managing up, when done well,…Posted on .