“It has been a great pleasure to work with the Reload team on our new QUT Creative Industries Faculty website.

Every step of the way the communication has been terrific – from conducting the initial briefing with stakeholders, developing the wireframes, conceptual and design stages, conducting usability testing, technical problem solving through to handing over the final templates and developing a complementary SEO program.

I would recommend Reload if you’re looking for delivery of a beautiful and functional design which delivers great results fast.”


Ellissa Nolan – QUT Faculty of Creative Industries

“If all my consultants were like Reload my life would be so much easier.

Both Marnie Ashe and Holly Middleton, on two separate contracts, have been professional, prompt, knowledgeable and I feel they are a step ahead of me.  Comments I made in the first meeting, are reflected in decisions and documents produced weeks or monthly later. 

My project is quite unique, yet I feel the advice and material produced by Reload is in line with my desired intent – with minimal back and forth.

It has been great working with Reload. I have found the organisation professional, very knowledgeable, quick to respond and very supportive.”


Katherine Harries – Knowledge & Learning Manager (CS WASH Fund Management Facility)


“Reload provided a number of template forms and procedures that have greatly enhanced both the efficiency and professionalism of our company which we intend to use to further promote our business and improve profitability.

Reload also drafted an Internal Audit procedure which guided us through the complex process and enabled us to move quickly toward obtaining certification on our first attempt, which is a tribute to the system framework that Reload Consulting provided.

We thank them sincerely for their assistance and would highly recommend them to any organisation.”


Chris Rudland- Director of Compact Business Systems

“After months of hard work spent researching and developing our business plan, we found that we were struggling to finalise the end result. We decided to seek assistance to collate our efforts into a meaningful, logical document that clearly demonstrated our intentions and summarised everything we wanted our business to be.

We engaged Reload Consulting to assist and were lucky enough to have Holly Middleton assigned to our project. Holly was able to take the work we had done, define our end goals and provide the direction and structure required to gather all the information into a comprehensive holistic plan.

Holly’s professionalism and drive meant that our sessions were not only enjoyable, but enlightening with the process giving us clear vision and definition. The end result was an extremely comprehensive business plan that captures the essence of our vision, and has allowed us to formalise the next steps towards realising our goals.

We owe a debt of gratitude to Holly and to Reload Consulting for their dedication, passion and professionalism. Æther Brewing is stronger and our direction is clearer for having taken the leap and engaging Reload.”

Dave Ward and Jimmy Young, Æther Brewing.  

“Powerlink Queensland appointed Reload Consulting to develop its Digital Media Strategy and Implementation Plan.

The documents provide clarity around our digital media channels with clear roles and responsibilities identified.

They have also provided ongoing support to assist with the implementation of the strategy, which includes being involved in internal presentations to senior management and providing technical advice as needed.”

Gerard Reilly – Group Manager Stakeholder Relations

“It was an absolute pleasure working with Reload Consulting.

The team at Reload took a highly complex and problematical IT project, and applied their considerable expertise and insight to identify the issues.

They then set about solving our problems, methodically, purposefully and with great creativity.

The result is superb – beyond our expectations!”


Lindy Johnson – Director of Creative Industries (Department of Employment, Economic Development and Innovation)

“Reload Consulting put together a comprehensive business plan for our company which was instrumental in assisting us with our marketing and growth strategy.

Holly and Craig are talented individuals and it was a pleasure to be involved with them during the development process.”


James Paul – Director of Contec Recruitment


“Thank you for providing excellent customer service, for listening, for honesty, for realism and for caring enough to ensure we receive exactly what we needed to enable us to make our dream a reality.

Without Holly’s support and knowledge we would still be drowning in a sea of uncertainty.”


Nell Rowles – Chief Operations Officer

“We wrote our Business Plan and vision over twelve months ago, and were well on our way to achieving our goals today.

We wanted to set our goals and targets for the next five years, and were looking for somebody to take us out of our comfort zone and think outside the square.

We asked Reload to join us at our Strategic Retreat and we were immediately impressed with the ease in which they challenged, inspired and focused our thoughts, enabling us to set a new platform for our future growth.”


Donna Collins – Practice Manager at LVO Architecture

“I first approached Reload because I had seen them build up other businesses over the years, and was confident we would be in good hands.

The Reload team wrote an absolutely fantastic business plan for us at RED-i Design.

They helped us develop milestones to roll out and an amazing framework to keep us on track for the long-term sustainability of our business.”


Belinda Vesey-Brown – Managing Director of RED-i Design

“Reload Consulting has been a valuable mentor and advisor for Bluewire Media. Their advice on gaining ISO9001 Quality Assurance Certification has been particularly valuable.

I am extremely pleased we engaged Reload’s services as it has proven to be a key factor in enabling Bluewire to grow from a Brisbane web design firm, to one that is now in Sydney & Gold Coast as well.

We feel privileged to learn from such accomplished business experts.”


Adam Franklin – Managing Director of Bluewire Media

“Reload has inspired me to greater heights for my business and getting my business looking and running better through better systems and procedures.

Their willingness to assist with great advice, openness and candidness are greatly appreciated.

Mostly the belief Reload have in me that my business can really be something now and in the future.”


Paul Gehan – Owner of Your Local PT

“As a small business with growing demands on my time, energy and mental capacity I knew I was “missing” a vital link in my business.

That link, I determined was an independent assessment outside of my normal business activities.

In employing Reload Consulting, I have been able to assess my business and set in place strategies and effective systems to continue my business’ growth.

It is with pleasure I offer my testimonial regarding the Reload Consulting team.”


Glynis Austin – Principal of Glynis Austin Pty Ltd

“Recently I looked at getting some advice in marketing for our small business.

We had already set our goals and new the work process involved, but wanted some reassurances and specifically some marketing advice on how to get there.

What Reload did for us was to give us the confidence to invest our precious hard earned dollars into areas that we were questionable of whether or not it would work.

After years in business on our own, it was good to have a buddy to talk to with a positive point of view on where we were headed.”


Rachael Mitchell – Operations Manager of Powerhouse Painting

“We approached Reload Consulting, having identified an opportunity to better utilise LinkedIn within the company to increase brand visibility online and position us as an employer of choice in the industry. Social media is relatively new to Hastings Deering and we were looking for assistance to better leverage this platform as part of our marketing and recruitment strategies.

Reload provided us with guidance and recommendations for the strategic use of LinkedIn in achieving our business objectives across sales, marketing and recruitment, in the form of a comprehensive LinkedIn Strategy document and action plan that we are currently implementing. Although in its early stages, the strategy has been well received by the business.

We particularly liked the strategy session that Reload conducted at the beginning of the project and the content map that was developed as an outcome of this session. Overall, we found the experience to be very positive and worthwhile, highlighting how LinkedIn can be used strategically and effectively within the company.

We would recommend Reload Consulting to any business that is looking for guidance around strategy and tactics to better leverage LinkedIn for their business and improve their brand’s presence across the social media space.”

Chris Symons, Senior Marketing Advisor – Hastings Deering

“As a small not-for-profit registered training organisation, we engaged Reload to develop a digital strategy for our business to improve our digital presence.

Reload’s Sahlia Painter worked closely with us to develop a multi-phase approach including a situation analysis, clarify our vision and goals, and then recommend a strategic digital approach with recommended providers.

This detailed strategy has mapped out a very clear set of steps to help us achieve a stronger digital presence to assist us a growth in clients – including students, businesses and organisations.

The professionalism and depth of expertise the Reload team has provided us with strategy tailored to our needs and budget.

While it’s early days in terms of our implementation, we’re looking forward to boosting our online presence and growing our training opportunities.”

Jasmin Munroe – CEO Tree of Knowledge Training