At Reload Consulting, our strategy consulting and market research services are focused on addressing your top business goals and your most critical challenges and priorities.
Our consultants have extensive experience working with businesses in many industries around the world, collaborating to understand each business’ unique goals and challenges, and delivering the most appropriate strategy and research solutions to achieve results.
Every project we deliver is built around a tailored approach, specific to the individual business’ requirements. Some of the key service areas that we specialise in are outlined below.
This stage is about understanding your business, the industry you operate in, and your customers.
During the ‘Discover’ stage, we work closely with you to gain detailed insights to ensure that we truly understand the current position of your business and what you are wanting to achieve.
We then undertake further analysis and a market review to understand the landscape in which your business operates. The extent and scope of this stage are highly dependent on the business and type of consulting project.
In the first consulting session, we will engage with your business to determine and confirm your needs and desired future direction.
This stage is focused on establishing a vision for your business or specific area of interest for the consulting project, along with tangible objectives that will help to achieve that vision. During this session, we discuss the findings from the initial ‘Discover’ stage, in order to solidify your current state and set the strategic direction.
It is within this stage that we also develop project goals, time-frames and milestones, and compile these into a detailed project action plan that is specific to your business needs.
This stage forms the majority of the consulting project process.
We work in collaboration with you to develop strategies, tactics and actionable recommendations that are relevant to your business’ requirements. We can work through various topics and focus areas either during one single session or across multiple consulting sessions, depending on your needs and the size and scale of the project. This is typically a sequential process, in which each topic can build upon previous ones, or form another piece of the puzzle, in order to deliver a comprehensive consulting program.
Once all consulting sessions are completed, we then develop the relevant document or plan for your business to achieve your objectives as set out in the ‘Engage’ stage.
This stage sees the delivery of your consulting outcomes.
This often takes the form of a plan, brief or document containing a range of strategies, tactics and action items, or it may be more agile and action-oriented depending on your requirements.
During this stage, we can present the recommendations to your director or board if required, to assist with transitioning the strategies into your business.
We focus on delivering solutions and documents in a format that is useful and digestible to your business, and we can provide various supporting documentation, tools and materials if and when required.
After the consulting is completed and the outcomes are delivered, our job is not yet over.
We allow time for you to review the documents provided in detail, ensuring that they truly align with your business objectives. We then touch base with you at regular intervals after the consulting is complete, to ensure you are on track for the implementation of your strategies and tactics. We are also available to assist you further with implementation if required.
In many cases, our clients like to establish an ongoing consulting arrangement, requiring formal consulting sessions on a weekly, monthly or quarterly basis, and providing ongoing assistance with strategic direction or implementation of the plan.
Katherine Harries – Knowledge & Learning Manager (CS WASH Fund Management Facility)
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